leedR AI

Terms of Service

1. Scope of Service

leedR AI provides AI-driven B2B and B2C lead generation, automated nurturing, and operational infrastructure. Our services include the development and maintenance of “Flow Supervisor” intelligence layers and integrated RAG systems.

2. Client Responsibilities

The Client is responsible for:

  • Ensuring all leads provided to the system have been collected in compliance with local anti-spam and privacy laws.
  • Providing accurate business data for the RAG knowledge base.
  • Maintaining the security of their own technical infrastructure and API keys provided to leedR AI.

3. AI Performance and Hallucination Disclaimer

  • Nature of AI: The Client acknowledges that AI agents operate on probabilistic models. While we implement “Supervisor” layers to minimize errors, leedR AI does not guarantee 100% accuracy in AI-generated responses.
  • Human Oversight: Our systems are designed to assist, not replace, professional judgment. Clients are encouraged to implement human-in-the-loop (HITL) reviews for high-stakes healthcare interactions.

4. Healthcare and Medical Aesthetics

  • Non-Clinical Advice: AI agents are configured for lead qualification and administrative scheduling only. They are strictly prohibited from providing clinical diagnoses or medical advice.
  • Compliance: leedR AI will cooperate with the Client to ensure all automations satisfy regional medical privacy standards.

5. Limitation of Liability

To the maximum extent permitted by law, leedR AI shall not be liable for any indirect, incidental, or consequential damages resulting from AI hallucinations, system downtime, or unauthorized access to the Client's third-party accounts (e.g., CRM, Email, WhatsApp).

6. Fees and Payment

  • Setup Fees: Non-refundable fees for initial infrastructure deployment and RAG ingestion.
  • Retainers: Monthly fees for system maintenance, API monitoring, and performance optimization.
  • Termination: Either party may terminate the service with 30 days' written notice. Upon termination, leedR AI will provide a transition export of the Client's specific vector data.

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